Terms & conditions
Please ensure you have read and understood the terms and conditions set out below before making a booking.
If you are unclear about anything, please contact us for clarification at info@aleandale.com.
Payment of your yoga sailing holidays and sailing holidays (here after also “holiday”) confirms your understanding and acceptance of our terms and conditions.
If you are unclear about anything, please contact us for clarification at info@aleandale.com.
Payment of your yoga sailing holidays and sailing holidays (here after also “holiday”) confirms your understanding and acceptance of our terms and conditions.
General booking conditions
Deposit payment
Balance payment
- A reservation requires the deposit of 50% of the total price. Confirmation of the booking cannot be given until payment has been received.
- If you fail to pay your deposit within 7 days from the booking, we will cancel your booking without notice and make the dates available to the public.
Balance payment
- The remainder 50% of the payment shall be transferred within 7 days before the start of the holiday.
- If you fail to pay the balance of the booking price by the required date, you will forfeit your booking dates and deposit. We will attempt to contact you, however it is ultimately your responsibility to pay the balance by the agreed date.
Cancellation policy
We apply a no refund policy, if you cancel your booking less than six (6) weeks before your departure date.
During the pandemic period, exception applies in the cases listed below.
a. Full-refund cancellation events
b. Non-refundable cancellation events
We advise all our participants to purchase a travel insurance to cover a possible cancellation for personal reasons.
During the pandemic period, exception applies in the cases listed below.
a. Full-refund cancellation events
- If a re-booking is not possible in the event of one of the following, you will get a full refund:
- If Covid restrictions prevent a holiday to happen and we cannot reschedule it in the same season;
- If there is travel ban or boarder restrictions from your country of origin to the holiday destination and you cancel your booking for this reason;
- If all flights are cancelled from your country of origin to the holiday destination and there is no other way for you to reach the destination.
b. Non-refundable cancellation events
- if you cancel your booking (for any reason apart from “Full-refund cancellation events” listed above), or
- if we need to reschedule the retreat due to Covid restrictions and you decide to cancel your booking (for any reason apart from “Full-refund cancellation events” listed above)
- any other event non listed in “Full-refund cancellation events”
- If the situation arises where a customer is not permitted entry into country as a result of not having a negative covid test, our policy does not treat this as a covid disruption and our standard terms will apply.
We advise all our participants to purchase a travel insurance to cover a possible cancellation for personal reasons.
FLEXIBLE CONDITIONS
Within two (2) weeks before your departure date, you can reschedule your booking free of charge to any other available holiday in season.
If you need to reschedule your booking during the last two (2) weeks before departure date, an extra-charge of 10% of the holiday price may be applied.
If a re-booking to any other available holiday in season is not possible, you can request for a credit for your non-refundable deposit. This is usable for bookings in the holiday season after the season of initial booking. If the request for credit is made during the last two (2) weeks before departure date, an extra-charge of 10% of the holiday price may be applied.
Change of bookings
A change of booking has the same result as a cancellation for us, so the cancellation policy applies also in this case.
Cancellation by us
We aim to have a zero cancellation policy, however sometimes they may be unavoidable and therefore we reserve the right to do so. Cancellation may happen:
Minimum number of participants
For yoga sailing holidays, the minimum number of participants to confirm the retreat is 5.
Confirmation/cancellation of the holiday is communicated to the customers within 2 weeks prior departure date.
If you need to reschedule your booking during the last two (2) weeks before departure date, an extra-charge of 10% of the holiday price may be applied.
If a re-booking to any other available holiday in season is not possible, you can request for a credit for your non-refundable deposit. This is usable for bookings in the holiday season after the season of initial booking. If the request for credit is made during the last two (2) weeks before departure date, an extra-charge of 10% of the holiday price may be applied.
Change of bookings
A change of booking has the same result as a cancellation for us, so the cancellation policy applies also in this case.
Cancellation by us
We aim to have a zero cancellation policy, however sometimes they may be unavoidable and therefore we reserve the right to do so. Cancellation may happen:
- if the minimum number of participants is not reached. We will notify you within 2 weeks prior the start of the holiday.
- If we (aleandale.com) need to cancel the holiday for unforeseen reasons. We will notify you as soon as possible before departure date.
- reschedule the booking,
- credit note for the amount paid.
Minimum number of participants
For yoga sailing holidays, the minimum number of participants to confirm the retreat is 5.
Confirmation/cancellation of the holiday is communicated to the customers within 2 weeks prior departure date.
Holiday conditions
Currency
All monetary figures are in Euro (EUR €) and all payments are inclusive of VAT and any other taxes, unless otherwise stated. Applicable prices are indicated on the website, in the relevant section for yoga sailing holidays and sailing holiday.
Solo travellers
Our prices are based on full occupancy of the boats, therefore it’s financially impossible for solo travellers to occupy a double cabin at the per person rate. In case you would like a cabine for your private use, you will pay the cabin price (i.e. solo price x2) with a 20% discount.
All monetary figures are in Euro (EUR €) and all payments are inclusive of VAT and any other taxes, unless otherwise stated. Applicable prices are indicated on the website, in the relevant section for yoga sailing holidays and sailing holiday.
Solo travellers
Our prices are based on full occupancy of the boats, therefore it’s financially impossible for solo travellers to occupy a double cabin at the per person rate. In case you would like a cabine for your private use, you will pay the cabin price (i.e. solo price x2) with a 20% discount.
Price
Cabin allocation
When booking a partial cabin (shared cabin) or private cabin, we reserve the right to change the cabin allocation. We respect a cabin preference, however there is the rare occasion we will need to shuffle cabin allocations to make the boat bookings work.
Linen
We will provide bed sheets (top and bottom), pillow, pillow case and blanket. Neither towel / hand towel nor beach towels are not provided.
If extra linen is required, please give us at least two weeks noticed, otherwise we may not have time to make the arrangements. There is an additional charge for extra linen and for resetting your bed linen.
Water toys
A basic set of snorkelling gear is provided on our boat. Due to guest damages, there may be the possibility of non-complete sets. If you want to guarantee a set, we suggest you pack your own.
Floaties are not provided as standard equipment. If you’d like floaties, we suggest you bring your own.
When booking a partial cabin (shared cabin) or private cabin, we reserve the right to change the cabin allocation. We respect a cabin preference, however there is the rare occasion we will need to shuffle cabin allocations to make the boat bookings work.
Linen
We will provide bed sheets (top and bottom), pillow, pillow case and blanket. Neither towel / hand towel nor beach towels are not provided.
If extra linen is required, please give us at least two weeks noticed, otherwise we may not have time to make the arrangements. There is an additional charge for extra linen and for resetting your bed linen.
Water toys
A basic set of snorkelling gear is provided on our boat. Due to guest damages, there may be the possibility of non-complete sets. If you want to guarantee a set, we suggest you pack your own.
Floaties are not provided as standard equipment. If you’d like floaties, we suggest you bring your own.
Boat
Embarkation and Disembarkation
Notifying us of a late arrival does not guarantee that we will wait, we have a schedule to keep and a holiday to begin for the customers that arrived on time. We are not obliged to wait and will not wait unless you have a confirmation from us advising of this. If you are late, we might be able to arrange a water taxi (at your expense) or you’ll need to take a ferry or Uber water taxi to the next port to catch up with the boat. There is a ‘no refund policy’ should you fail to arrive at the boat by check in, this will include but is not limited to missed flights, missed transfers, getting lost. It is strongly advised to call your skipper if you believe you will be late. Alternative arrangements may be made, or you may catch up with the tour the next day. Shall extra cost arise due to your delay, this cost will be passed onto you. It’s your responsibility to be on time.
Excursions and onshore activities
We are not affiliated to any excursion company or onshore promoter. We have no financial relationship or otherwise with tour operators. You can participate with onshore tours and excursions, moped, car, bike hire at your own risk. All excursions are at your expense.
If you plan on taking a water taxi to another island, these costs will be borne by you. Once the yacht has taken a berth/mooring/anchor it will not be used as transport to nearby islands. Guests are required to pay for any cave entry fees or other off-boat excursions.
- Embarkation / Check in time is normally set at 1pm of the departure date.
- Disembarkation / Check out time is normally set at 2pm of the arrival date.
Notifying us of a late arrival does not guarantee that we will wait, we have a schedule to keep and a holiday to begin for the customers that arrived on time. We are not obliged to wait and will not wait unless you have a confirmation from us advising of this. If you are late, we might be able to arrange a water taxi (at your expense) or you’ll need to take a ferry or Uber water taxi to the next port to catch up with the boat. There is a ‘no refund policy’ should you fail to arrive at the boat by check in, this will include but is not limited to missed flights, missed transfers, getting lost. It is strongly advised to call your skipper if you believe you will be late. Alternative arrangements may be made, or you may catch up with the tour the next day. Shall extra cost arise due to your delay, this cost will be passed onto you. It’s your responsibility to be on time.
Excursions and onshore activities
We are not affiliated to any excursion company or onshore promoter. We have no financial relationship or otherwise with tour operators. You can participate with onshore tours and excursions, moped, car, bike hire at your own risk. All excursions are at your expense.
If you plan on taking a water taxi to another island, these costs will be borne by you. Once the yacht has taken a berth/mooring/anchor it will not be used as transport to nearby islands. Guests are required to pay for any cave entry fees or other off-boat excursions.
Itinerary
Force Majeure
In this Clause, “Event of Force Majeure” means an event beyond the control of the Authority and the Operator, which prevents a Party from complying with any of its obligations under this Contract. In the event Ale and Ale are not able to carry out the services contracted due to reasons out of our control, we will not be liable. We use this time to remind you that travel insurance is highly advised for all guests to cover you in the event of an emergency outside of our control. Our boat is fully serviced and maintained on an annual basis and also conduct running servicing throughout the season to keep everything in working order. In the event of emergency repairs during your itinerary, it may be the case that we spend an extra day in a particular location. Although this is unforeseen and unpreventable, there will be no monetary compensation for a change in the itinerary, it means you get an extra day to enjoy that stop. The skipper will discuss options with the group and come to a decision about how to make up the time.
If the winds are in excess / forecast to be in excess of 25 knots, the boat(s) must find shelter and are not permitted to leave the safety of the marina / harbour / bay. This will result in a change in the itinerary. We will always put your safety first, even if this means a change to your itinerary.
The itinerary is a proposed itinerary and if the weather doesn’t allow for safe passage, it may result in a changed itinerary, including staying in port. Any additional water taxi’s / ferries to continue to a proposed port is the financial responsibility of the guest.
If the winds are in excess / forecast to be in excess of 25 knots, the boat(s) must find shelter and are not permitted to leave the safety of the marina / harbour / bay. This will result in a change in the itinerary. We will always put your safety first, even if this means a change to your itinerary.
The itinerary is a proposed itinerary and if the weather doesn’t allow for safe passage, it may result in a changed itinerary, including staying in port. Any additional water taxi’s / ferries to continue to a proposed port is the financial responsibility of the guest.
LIABILITY
Ale and Ale operate in accordance with local law and regulations. All due care will be provided to ensure the safety of your personal belongings, however Ale and Ale will not be held liable for replacement of your personal belongs if there is a break in or theft on the yacht. It is your responsibility to have adequate travel insurance before setting foot on board, covering you for personal possessions and against injury.
Travel insurance is highly advised for all guests joining our trips. The purpose of insurance is to cover, but not limited to: accidents at sea, lost luggage, missed connections, cancelled flights, travel restrictions, late arrival to check in and missing your embarkation, travel bans due to outbreak.
If there is a travel ban due to outbreak and you can not join your trip, you will need to speak to your insurance provider for compensation. It needs to be stressed that Ale and Ale are not liable for travel bans, restrictions, or any other unmentioned activity which prevents you from joining your scheduled trip. Your skipper will provide a safety briefing before all departures and will not leave the marina until everyone is satisfied with their obligations and the skipper is satisfied that everyone is capable and understands. Ale and Ale will not be held liable for any injuries due to guest negligence or mishaps. Sailing is an active sport with variables such as wind, water, moving objects and other vessels. All care will be provided and guest safety is the priority of the skipper, however Ale and Ale will not be held liable for any unforeseen incidents involving guest injury. Guests may not wish to participate in active sailing, however by setting foot on board and embarking with us on a sailing holiday, you assume any associated risks including but not limited to cuts, bruises, sprains, broken bones or rope burn.
Travel insurance is highly advised for all guests joining our trips. The purpose of insurance is to cover, but not limited to: accidents at sea, lost luggage, missed connections, cancelled flights, travel restrictions, late arrival to check in and missing your embarkation, travel bans due to outbreak.
If there is a travel ban due to outbreak and you can not join your trip, you will need to speak to your insurance provider for compensation. It needs to be stressed that Ale and Ale are not liable for travel bans, restrictions, or any other unmentioned activity which prevents you from joining your scheduled trip. Your skipper will provide a safety briefing before all departures and will not leave the marina until everyone is satisfied with their obligations and the skipper is satisfied that everyone is capable and understands. Ale and Ale will not be held liable for any injuries due to guest negligence or mishaps. Sailing is an active sport with variables such as wind, water, moving objects and other vessels. All care will be provided and guest safety is the priority of the skipper, however Ale and Ale will not be held liable for any unforeseen incidents involving guest injury. Guests may not wish to participate in active sailing, however by setting foot on board and embarking with us on a sailing holiday, you assume any associated risks including but not limited to cuts, bruises, sprains, broken bones or rope burn.
Behavioural rules
The skipper has final say and ultimate authority on board the yacht. Unless you have chartered the entire yacht, there is a high chance you will be sailing with other guests. All guests must be respected at all time, including but not limited to guest personal space, personal possessions, quiet time in the AM and PM, allowing for fellow guests to sleep if they have retired to their quarters for the evening and respect of opinion. If the skipper’s involvement is required in dispute resolution, his/her say is final. If an individual or group refuse or are unable to comply with the skipper’s requests, it may be requested that the offending person(s) are removed from the tour with immediate effect. If a person or group is removed from a tour, it will be their responsibility to find subsequent transport and accommodation. There will be no refunds provided.
Skipper authority and dispute resolution
There are a few rules that must be adhered to and it’s important we bring it to your attention before your trip to minimise the possibility of things going wrong and attracting unforeseen charges.
- While in a marina, you are not permitted to use your head (toilet), you should use the marina’s facilities. If you pump the head into the marina water, the skipper may be fined for this. This charge will be passed onto you.
- Absolutely no personal hygiene products are to be pumped through the toilet. Any blockages of marina toilets are charged to the guest at €250 per toilet blocked.
- It’s important to arrive at the marina at the specified time for your check in. If the boat leaves the marina late, the skipper is likely to be charged for another full day. The marina doesn’t make any allowances for late arrivals and our late departure. This charge will be passed onto you.
- If there are any damages made to the boat or broken inventory, these charges will be passed onto you.
Important rules
A responsible level of behaviour and consideration is expected whilst you are on board our yachts and you must comply with the yachts rules and regulations. You will be liable for any damage or loss caused by you whilst on board. If you are deemed to be in our reasonable opinion behaving in a manner, which is likely to cause danger or distress to any third party or property, we are entitled to terminate our agreement with the person(s) involved without notice or refund. We also have the right to remove the person(s) involved from the vessel and have no further responsibilities towards the person(s). If the matters are serious, the local Police may be involved. There are no refunds for any guests that are removed from the trip.
The skipper’s decisions are final. In case of disputes or misunderstandings, the skipper’s decision is to be respected.
The skipper’s decisions are final. In case of disputes or misunderstandings, the skipper’s decision is to be respected.
Behaviour and early termination of tour
There are a few rules to follow while on your holiday, most of which will be covered by your skipper for a smooth trip.
If a photographer or another employee is taking photographs/video and you have an objection to these being used by us, please make your objection known at the time. We may publish digital media to a web platform and/or use it for marketing purposes.
Rights and use of digital media
Your personal responsibilities include, but not limited to:
- Personal travel insurance (highly advised),
- Travel Visa (if necessary),
- Current and valid passport,
- Travel arrangements to and from the embarkation and disembarking ports/marinas,
- You are responsible for notifying Ale and Ale if you or members of your group are running late for check in,
- Your personal safety on board and in port,
- Bringing all medication for any illnesses or ailments,
- Notifying your skipper of any physical or medical conditions, current or otherwise,
- Notifying your skipper if you cannot swim or suffer from any medical conditions including but not limited to panic attacks, diabetes, heart condition, black outs or epilepsy,
- Follow all instructions given by your skipper,
- Treat the yacht and equipment with care, which includes cleaning after yourself, keeping your cabin and head (toilet) clean and keeping the common areas clean and tidy,
- It is the parent’s responsibility to clean after children,
- If we have to excessively request you clean after yourself, we will impose a €200 cleaning supplement or if this isn’t paid, we may request that you leave the boat,
- Report to the skipper any instances of other guests abusing the yacht, yacht equipment or guest’s possessions,
- You are responsible for personal items and we are not liable for any loses. It is your responsibility to check you have all your possessions before you disembark the yacht. If you leave any personal items behind on the boat(s), you will need to contact the boat crew ASAP. If you notify us later than 24 hours after your trip ending, there is a high probability your items have been considered trash you have abandoned and thrown out by the cleaners. We are not responsible for any items lost or left behind. If you locate any forgotten items, you will be required to pay for registered post to have the items sent back to you. We are not responsible for any items that fail to arrive in the post. Pets are not permitted on board the yacht, unless you book the yacht for private use.
Personal responsibilities
We reserve the right to amend these terms and conditions at any time, without notice to you. We reserve the right to change the pricing structure of our tours without notice. We reserve the right to change any part of the itinerary, whether we published the amends online or not.
